Access status enquiries
Dear [name], Thank you for contacting Wellcome Collection.
A small portion of our archive material has access restrictions because it contains personal data or distressing or offensive content. You’ll find information about any restrictions that apply in the library catalogue record. For more information about why and how we make decisions on access, check our policy on ‘Access to personal and sensitive information within our collections’.
Best wishes,
[Name and signature]
Dear [name], Thank you for contacting Wellcome Collection.
Please note that the following items you would like to view have a Restricted access status:
[File reference]
[File reference]
This means that copying of any kind, including taking photos, is prohibited and you must anonymise any notes that you take. You will need to sign a Restricted Access form when you visit and agree to these conditions of access.
Read our policy on ‘Access to personal and sensitive information within our collections’ for more information about Restricted material within our collections and how to appeal against restriction decisions.
Best wishes,
[Name and signature]
Dear [name], Thank you for contacting Wellcome Collection.
Please note that the following items you would like to view have a Closed access status:
[File reference and Closed until date]
[File reference and Closed until date]
This means that we are unavailable to provide access at this time, due to [personal data/business/cultural] sensitivity reasons. [Provide more detail if appropriate].
Read our policy on ‘Access to personal and sensitive information within our collections’ for more information about Closed material within our collections and how to appeal against closure decisions.
Best wishes,
[Name and signature]
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