Archivematica @ Wellcome Collection
  • Introduction
  • High-level design
  • Storing born-digital files
    • Creating a transfer package
    • Upload a transfer package to S3
    • Check a package was stored successfully
    • Downloading a package from the storage service
    • Following a package in the dashboard
  • Service architecture
    • How does Archivematica work?
      • The Archivematica apps
      • Microservices, tasks and jobs
      • Gearman, ElastiCache, and the MCP server/client
    • How is our deployment unusual?
      • What are our extra services?
      • ECS containers on EC2, not Fargate
      • Why we forked Archivematica
    • How it fits into the wider platform
  • About our deployment
    • Using Wellcome catalogue identifiers
    • Different environments
    • Working storage: MySQL, Redis, and EBS
  • Administering Archivematica
    • Bootstrapping a new Archivematica stack
    • User management
      • How to add or remove users
      • Authentication with Azure AD
    • Upgrading to a new version of Archivematica
    • Running an end-to-end test
    • Clearing old transfers from the dashboard
  • Debugging Archivematica
    • Where to find application logs
    • Troubleshooting known errors
      • Timeout waiting for network interface provisioning to complete
      • 401 Unauthorized when the s3_start_transfer Lambda tries to run
      • "pull access denied" when running containers (and other ECS agent issues)
      • "Unauthorized for url" when logging in
      • "gearman.errors.ExceededConnectionAttempts: Exceeded 1 connection attempt(s)" in MCP server
      • NotADirectoryError in the Extract zipped transfer stage
    • Restarting services if a task is stuck
    • SSH into the Archivematica container hosts
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  1. Debugging Archivematica
  2. Troubleshooting known errors

Timeout waiting for network interface provisioning to complete

PreviousTroubleshooting known errorsNext401 Unauthorized when the s3_start_transfer Lambda tries to run

Last updated 2 years ago

You may see this error in the ECS console as the reason a task stopped (or rather, failed to start):

This means that when the EC2 container host tries to place a new task, something goes wrong when it sets up the networking. This can happen if the same task has been stopped and restarted repeatedly.

The easiest fix is to terminate the EC2 container hosts, and wait for them to be restarted by the autoscaling group.